693 NE Stephens Street, Suite A, Roseburg, Oregon 97470
Copyright © 2017 Umpqua Valley Funeral Directors, LLC
Once your loved one comes into our care, they
will stay in our care. Rest assured, this is at our
licensed funeral home, in a secured location. We
will never deliver your loved one to be stored at
Cremation is a time-honored practice that we respect and honor. When you
entrust us with your loved one, we will care for them with the highest of
standards. Umpqua Valley Funeral Directors, in cooperation with other
funeral homes around the country, has developed a process whereby you
can have full faith in our cremation practices. As Douglas County’s only
member of this co-operative, we are very proud to present to you this
We are a locally owned and operated funeral
home. As a member of this community, your
needs are our highest priority. When your loved
one passes away, you tell us when you want us
to arrive and bring them back to our funeral
home. If you need time, take it. We will never
rush you or tell you when this transfer must occur.
Likewise, as locals, we are able to respond to
your requests immediately. We will never make
you wait for us.
Our funeral home assures the identity of your
loved one in several ways. By working with
nurses and staff at the hospital, nursing home, or
other places of passing, you can be certain that
your loved one has been properly identified. If you
wish, we will be happy to let you or a family friend
positively identify them again before the
cremation. There is never an extra charge for
We perform a simple sanitation process and then
prepare your loved one with clothes you provide
before they leave the funeral home. We will never
let anyone leave our establishment unclothed or
We use a family-owned crematory that follows set
procedures so that the cremated remains
returned to us are, with surety, those of your loved
one. A unique identifier is assigned to your loved
one and recorded both on a metal disk and on all
the paperwork and log books. This disk follows at
every step and is kept with the cremains. We
match the disk identifier with the paperwork,
which guarantees the identity of your loved one.
We will personally transfer the cremated remains
into the urn you select and label the urn with your
loved one’s name. We never allow the crematory
or a third party to transfer cremains. Additionally,
we will return cremains to you in a timely fashion.
We will never make you wait weeks for the urn.
We will present the urn to you in a professional
manner, at your convenience. If you need us to
hold the cremains, we do that without charge in
our secured, dignified location.
We are dedicated to ensure that your desires are
met and we will assist you with all the details if
you choose to honor your loved one with one of
our Life MemoriesSM services. Celebrating and
respecting the life of your loved one is our utmost
8-Star Cremation ProcessSM
Our unique 8-Star Cremation ProcessSM is designed to give you complete
assurance that we treat your loved one with the utmost respect and care.
As a local family-owned funeral home you can depend on our service and
have the peace of mind that everything is handled with total confidence, in a
caring and compassionate environment, and in accordance to your wishes.
Cremation is a choice, and we at Umpqua Valley Funeral Directors will help to
honor your wishes and your preferred path of reflection and remembrance.
~ Attentive Staff
~ Personal Overseeing
~ Identification Assurance
~ Dedicated Preparation
~ Confident Cremation
~ Personal Touch
~ Professional Service
~ Complete Care